Customer management

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Customer management

Manage all your customers from a single interface

Thanks to the management system Discodery, you manage from a single interfaceall the process of a successful customer relationship. You automatically collect your customers' data and you interact with them without changing platforms.

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Optimize your customer relationship with our dedicated tools

Become more available for your customers!

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Website & App

Unlimited availability is the key to a successful customer relationship. Give your company a window on the world open 24 hours a day with a website and a dedicated mobile application. Thanks to its two tools, your company will always be in your customers' pockets: at any time and anywhere, they can contact you directly from their smartphone. And you, you optimize your time by managing all channels from a single interface.

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Management System

Optimizing your customer relationship also involves the automated centralization of your data. Thanks to the Gravity Board, you manage all channels from a single interface: you store your customers' data (order history, upcoming appointments), you manage their follow-up thanks to the automation of emails and you act according to your audience's behaviour. With this overview, you build a solid, customized customer relationship and personalized.

Customer file

Follow your customers' history and get to know them better!

Automated

All your customers' interactions (orders, appointments, messages) are automatically stored in the system.

Dedicated customer account

Each customer has his own account with the history of these orders for a tailor-made customer follow-up.

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Statistical analysis and report

You can obtain detailed statistics and analyses on your users in just a few clicks.

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Unlimited Storage

Do you have many customers? We look forward to seeing your contact list grow. The Discodery database is unlimited and contains no hidden costs.

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Facebook login

Your customers do not need to enter their personal data: they create an account with you by logging in with their Facebook login in just a few clicks!

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Intellectual Property.

You are the sole owner of your database. This means that your contacts are protected and transferable if you decide to continue the'digital adventure without our services.

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Customer follow-up

Every contact with your customer is important. To simplify your interactions, use our automated tools!

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Automatic Emails

An order confirmation, an appointment reminder? Our software sends these automatic emails for you!

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Notifications push

Do you want to notify your customer quickly? Use the notifications sent directly to their smartphone!

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Instant Messaging

Unlimited availability: you answer directly to your customers but also to your teams from a single interface!

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Customer loyalty

A loyal customer who regularly makes purchases is the key to an increasing turnover for your company.

Digital loyalty card

You configure your own loyalty programs with a digital point card for each of your customers.

Reward System

You choose and configure rewards for each online or in-store order. Your most loyal customers will be delighted!

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In-store purchase: the Flashcode

For any physical purchase, your customer scans your flashcode with his smartphone to validate his point gain!

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Digital identity

Digital Communication

Online sales

Online bookings

Customer management

Team management

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Discover a Discodery Digital Hero!

Fit Healthy

Displays its sessions

Slot booking

Sports customer files

Loyalty card

Push exercise notifications

Training news

Behind Fit Healthy is Alessio Capozza: sports coach and wellness advisor who supports their clients throughout their physical transformation with adapted training. Recently, Alessio Capozza opted for a complete digital strategy with Discodery to gain more visibility with a personalized website but also to facilitate customers and prospects'' relationships management.

Thanks to a fixed price per month, Fit Healthy has offered itself unlimited availability on the Internet in order to increase its visibility among customers and prospects. To facilitate customer relations, the company makes its catalogue of offers available online whereby it is possible to book directly. The integrated client software records the history of all your customers'' requests, questions and all appointments. Alessio uses push notifications and automatic emails to send as a reminder for his customers (date, time and place of appointment) as well as a summary of the scheduled sports or wellness sessions.

Would you like to know more about how Discodery enabled Fit Healthy to increase its turnover?

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Evaluate your Digital Power and discover your score at the end of the QUIZZ

Take the test
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Would you like to discover Discodery?

Our mission is simple: that you become a "Digital Hero" in a few clicks!

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Made for you?

All companies are different, products, services, customers, teams, sizes... Is Discodery the right solution for you?

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From zero to hero!

Our customers tell you why they started with Discodery and how they succeeded in their digital strategy.

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Visit our blog

Discodery offers you all its free tips to maximize your digital potential with ease.

How much does the Discodery solution cost?

A fixed rate, no surprises!

  • 1 website
  • 1 domain name .discodery.com
  • Unlimited users
  • additional options
    €9.90 / month per application
  • 1 native Android app
  • 1 native iOS app (requires an Apple Developer account)
How much does the Discodery solution cost? A fixed rate, no surprises!
€14.90 / month No commitment
Monthly
Annual - 10%
  • Hosting and access to the Gravity Board
  • All features are available
  • No hidden fees or commissions
  • Only your brand
  • Regular updates
  • Maintenance and safety

What do you think about us:

Discover the testimonials of our Discodery Digital Heroes!

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